Job Description

Job Description

Job Description

Account Manager - State Farm Agent Team Member - Claims Specialist

ROLE DESCRIPTION:
As a Claims Specialist for Jordan Smithson - State Farm Agent, you are vital to our daily business operations and customers success. You help sustain our agency through meaningful client relations and acting as a liaison between customer needs and claims processes.

RESPONSIBILITIES:

• Assist customers through the entire claims process - including but not limited to helping them file the initial claim, following up throughout the process and communicating with repair shops / restoration companies / etc.
• Provide prompt, accurate, and friendly customer service to promote successful and long-lasting customer relationships.

QUALIFICATIONS:

• Experience in claim handling preferred
• Experiencing managing client relationships preferred
• Excellent communication skills - written, verbal, and listening
• Able to anticipate customer needs
• Able to effectively relate to a customer

BENEFITS:

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• 401k with match
• Health insurance stipend
• Growth potential/opportunities for advancement within my agency

Job Tags

Holiday work,

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