Job Description

Job Description

Job Description

GENERAL PURPOSE

Under the general supervision of the Program Director or designee, this position is responsible for assisting members in meeting their expressed goals while living in the community. Additional support in areas of medication management, housing, vocation, counseling and advocacy will be provided as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES – (ILLUSTRATIVE ONLY)

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Maintain a caseload of Managed Care Plan (MCP) Members
• Serve as Enhanced Care Management (ECM) Point of Contact/ Lead Care Manager for the MCP Members
• Work collaboratively with treatment team
• Oversee provision of ECM services.
• Engage and conduct in-person outreach with eligible MCP Members
• Accompany MCP Member to office visits, as needed and according to MCP guidelines
• Extend health promotion and self-management training
• Arrange transportation
• Connect MCP Member to other social services and supports needed
• Educate MCP Members about MCP Member benefits, including crisis services, transportation services, etc.
• Distribute health promotion materials
• Offer services where the MCP Member lives, seeks care, or finds most easily accessible and within MCP guidelines
• Advocate on behalf of MCP Members with health care professionals
• Use motivational interviewing, trauma-informed care, and harm-reduction practices
• Work with hospital staff on discharge plan
• Monitor treatment adherence (including medication)
• Contact MCP Member to schedule in-person visit with the contract provider

MINIMUM QUALIFICATIONS AND CERTIFICATIONS & LICENSES

Education, Training and Experience

Minimum qualifications include completion of a High School Degree or equivalent and less than 2 years working in the behavioral health or social services field. Experience should include case management and/or system navigation including assisting individuals with housing supports, acquiring benefits, linkage to employment or other resources.

Licenses; Certificates; Special Requirements:

• Valid and current First Aid/CPR certification

• California driver’s license & current vehicle insurance/registration if driving; and,
• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.

Schedule: Monday – Friday, 8:00 am - 4:30 pm

Interested? Join us at our open interviews on Wednesdays from 2-4PM,
located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670

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