Driver Helper assists drivers who deliver goods to businesses and customers. As a driver helper, you will be responsible for all activities except the actual driving: loading and unloading items, contacting customers, collecting payments, keeping in touch with dispatcher or manager, doing delivery paperwork etc. Essential duties include loading and unloading company products, assisting drivers to find delivery locations, compiling accurate delivery records and reports, reporting all delivery-related issues to the supervisor, effectively communicating with clients and customers to resolve complaints, assisting with unloading products from the truck on each delivery location, obtaining clients and customers’ signatures as an acknowledgement of having received the delivered products, ensuring that all safety policies and procedures are adhered to, and any other duties assigned by management. Skills and qualifications include proven customer service experience preferred, ability to work in a fast-paced environment, flexible hours, ability to lift heavy objects, excellent communication skills, friendly and professional demeanor, ability to work with little supervision, and loading/unloading experience preferred. Education required is high school or GED equivalent. Work conditions include office and warehouse environment, occasional periods of standing or sitting for extended periods, required wearing of appropriate PPE, exposure to hot/cold weather and loud noises in a warehouse environment, frequent computer and telephone use, and frequent communication with people throughout the day.
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