Job Description

Technical Delivery Manager / Seattle, WA / Hybrid Work Schedule / (6 Month Contract) / Local greater Seattle, WA Candidates Required

Top Skills Required

• Must be local to the greater Seattle, WA area due to hybrid work schedule (required to work on-site in Seattle, WA 3 days per week)
• Technology producer, project management delivery or program management office experience (required)
• Testing and release management in an agile environment (need Confluence and Jira) - (required)
• Experience managing digital product or service delivery and release into AWS/Azure environments (required)

Technology Requirements

• Microsoft Suite
• Cloud/AWS/Azure experience
• Experience in Release Management
• QA technical background
• Managing digital product or service delivery and release in an agile environment
• Able to work across disciplines for alignment on product delivery expectations
• Exceptional communication and presentation skills
• Experience working with distributed teams
• Ability to interact with stakeholders

Job Description

• Must be local to the greater Seattle, WA area due to hybrid work schedule. Required to work on-site in Seattle, WA 3 days per week.
• The Technical Delivery Manager team brings cohesiveness and standardization across the CRT. Our team works side-by-side with engineering teams and product teams, enabling us to have a unique perspective and break down team silos to increase communication and visibility.
• We work closely with teams to continuously improve the developer experience and service resilience to enable faster release and delivery with higher quality and confidence.
• We understand one size doesn't fit all. By embedding ourselves within the teams, we can provide the necessary support while remaining flexible to their needs.

Who You Are

• The successful candidate is someone who enjoys bringing definition to complex technology projects and is skilled at navigating ambiguous new frontiers.
• This candidate has a technical aptitude and attention to detail, enabling them to identify risks, drive development with predictability, and challenge assumptions.
• Relationships and teamwork are important to how the candidate inspires and leads the teams to deliver their best work.
• This person is a team player that does what it takes and has an intolerance for mediocrity and is unafraid to take a stand on what they believe is right.

Release Management

• Support all team release activities, including reviewing release readiness, creating Change Requests, scheduling, and communicating release status.
• Identify, mitigate, and communicate impacts/risks to the release schedule.
• Enforce the defined product scope/MVP and delivery priorities.
• Manage release calendar and monitor external team release activities, promotion activities, and change freezes to reduce the risk of customer or system impact.

Technical Initiative Delivery

• Support large-scale cross-functional technical programs by driving last-mile activities, including implementation planning, testing coordination, dress rehearsal, and go-live.
• Provide program support such as timeline management, resource allocation, and budget planning as needed.
• Streamline communication on project status, issues, and dependencies across CRT.
• Manage end-to-end delivery for non-capital technical enhancements and optimizations.
• Evaluate project outcomes and conduct post-mortem analyses to identify lessons learned and areas for improvement in future projects.

Process Improvement and Optimization

• Identify inefficiencies using data-driven approaches, such as value stream mapping & DORA metrics for workflow and process area improvements.
• Conduct regular meetings and workshops, such as Team Op Reviews to foster a culture of continuous improvement and to promote iterative process improvement by encouraging fast feedback loops.
• Implement best practice, scalable process improvements to enhance productivity, quality, and predictability in software delivery.
• Encourage the adoption of agile, lean, or other methodologies to streamline development.

Team Coordination and Leadership

• Cultivate a positive team culture and motivate team members to achieve objectives by providing guidance, support, and constructive performance feedback.
• Facilitate effective communication and collaboration between team members, ensuring alignment and transparency regarding project/initiative status, changes, and decisions.
• Onboard and mentor new team members to integrate them successfully into the team and support their personal growth.

Daily tasks:

• Facilitate the release delivery process, manage release activities and dependencies across products and teams.
• Manage overall release schedule and coordinate with cross-functional groups on cross-team dependencies and release readiness activities.
• Drive release status updates and provide clarity to all stakeholders, including the team, on progress towards the agreed milestones.
• Measure release effectiveness leveraging data trends and metrics to improve the overall customer experience.
• Coordinate project activities across associated project teams; track progress against established plans, report results with project stakeholders.
• Develop project communications, including creation of status reports and summaries, tracking escalations and resolutions of issues, coordinating stakeholder meetings and updates, and updating project and program plans.
• Manage project timelines, clearly setting expectations, and realigning expectations internally as priorities change.

Pay and Benefits

The pay range for this position is $70.00 - $80.00/hr.

This is a hybrid position in Seattle, WA.

Application Deadline

This position is anticipated to close on Apr 15, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

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