Technical Delivery Manager (Government Acquisition Management) (McLean) Job at ZipRecruiter, McLean, VA

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  • ZipRecruiter
  • McLean, VA

Job Description

Job Description

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand what is best for our customers, go beyond completion in our work, strive for excellence with intensity, and embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team dedicated to accomplishing challenging goals.

Technical Delivery Managers (TDMs) are responsible for two of our most important company objectives: (1) ensuring our customers achieve remarkable business results through technology engagements, and (2) driving customer growth via technology expertise, trusted advice, relationships, and demonstrated results. TDMs manage and deliver innovative solutions built on the Appian platform, overseeing all aspects of agile delivery for Appian-led engagements, including risk management and impediment removal. They collaborate closely with sales teams to drive growth in strategic accounts and integrated deals. Key activities include project management, account management, relationship building, financial management, opportunity qualification, problem identification, project/use case definition, demand generation, services positioning, and account strategyperformed in partnership with Appian Sales, Partners, and Customer Success teams, including CSMs.

This role is based at our HQ in McLean, VA. Appian values in-person collaboration as a key driver of our mission to be the best. Employees are expected to work in the office five days a week to foster culture and teamwork, which enhances idea sharing and celebration of success.

To be successful in this role, you need:

  • Experience managing a book of business using financial tools and metrics
  • Experience leading agile delivery teams and managing enterprise-scale technology programs, including collaborating with architects and designers to craft solutions
  • Understanding customers' strategic goals, positioning technology to meet these goals, developing application roadmaps, and building business cases for investments
  • Experience with value selling methods and creating compelling business benefits for proposals and delivery
  • Ability to develop and maintain strategic relationships with stakeholders, buyers, and influencers
  • Intellectual curiosity, bias for action, ability to thrive in ambiguity, and excellent communication skills
  • Industry experience in Financial Services, Pharmaceuticals, Insurance, Manufacturing
  • Experience with software consulting (ERP, CRM, BPM/Workflow, Data Integration Architecture, or EAI) and enterprise architecture knowledge

Basic qualifications:

  • Proven support experience with FedCiv contracts
  • 5+ years in an agile environment, including at least 1 year leading a team
  • B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics, or related field
  • Willingness to travel up to 10% annually for customer engagement

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Tools and Resources

  • Training and Development: Onboarding includes department-specific training, mentorship, and the First-Friend program. Continuous learning is encouraged through Appian University and other resources.
  • Growth Opportunities: Includes leadership programs, skills training, tuition reimbursement, and more to support career development.
  • Community: We foster inclusivity through employee-led affinity groups that organize social, educational, and outreach activities.

About Appian

Appian is a software company specializing in business process automation. Its AI-Powered Process Platform helps organizations design, automate, and optimize complex processes, improving workflows, data unification, and operational efficiency. For more, visit appian.com. [Nasdaq: APPN]

Follow Appian: Twitter, LinkedIn.

We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered without regard to protected characteristics.

We provide reasonable accommodations for applicants in accordance with applicable laws. For accommodation requests, contact ReasonableAccommodations@appian.com . Only inquiries regarding accommodations will be responded to.

Appian's Applicant & Candidate Privacy Notice

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Job Tags

Full time, Work at office,

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